VisitorMetrix
The VisitorMetrix is a device that counts the store’s traffic (footfall) and saves the data to the Capillary CRM server through InStore. Footfall count i...
Mon, 20 May, 2019 at 12:08 PM
Before proceeding with the installation, it is very important to determine the location for mounting the device. You need to choose the installation spot b...
Thu, 7 Feb, 2019 at 11:45 AM
Once you locate the mounting spot, ensure that a power socket is available in less than 1.5 meters to the device. If the power supply is not available, ins...
Thu, 7 Feb, 2019 at 11:46 AM
After installing the device, ensure that the device is switched on (red LED is glowing). The following procedure is for Windows 7 based systems. The process...
Thu, 7 Feb, 2019 at 11:47 AM
Once the device is installed, you need to configure the device through InStore to set up the capture area and shoulder width. So, you need to have InStore o...
Thu, 7 Feb, 2019 at 11:48 AM
The Staff Counter is a switch that lets you track store persons' in or out count. Our technicians will decide which way to track based on the feasibili...
Thu, 7 Feb, 2019 at 11:50 AM
Prerequisites Do I need to arrange a technician for installation? [Or] Can I get the device installed by an in-house technician? We wil...
Thu, 7 Feb, 2019 at 11:55 AM
What should I do if the data capturing by the device are incorrect? Contact VisitorMetrix support. I connected my device to the power connec...
Tue, 6 Aug, 2019 at 12:04 PM
TABLE OF CONTENTS VisitorMetrix best practices- Instore Checking power Connecting LAN Device handling during store renovation VisitorMetrix best prac...
Wed, 14 Apr, 2021 at 6:35 PM