The VisitorMetrix is a device that counts the store’s traffic (footfall) and saves the data to the Capillary CRM server through InStore. Footfall count i...

Before proceeding with the installation, it is very important to determine the location for mounting the device. You need to choose the installation spot b...

Once you locate the mounting spot, ensure that a power socket is available in less than 1.5 meters to the device. If the power supply is not available, ins...

After installing the device, ensure that the device is switched on (red LED is glowing). The following procedure is for Windows 7 based systems. The process...

Once the device is installed, you need to configure the device through InStore to set up the capture area and shoulder width. So, you need to have InStore o...

The Staff Counter is a switch that lets you track store persons' in or out count. Our technicians will decide which way to track based on the feasibili...

Prerequisites Do I need to arrange a technician for installation? [Or] Can I get the device installed by an in-house technician?             We wil...

What should I do if the data capturing by the device are incorrect?         Contact VisitorMetrix support. I connected my device to the power connec...