Offer Management

Offer Management System Overview
The Offer Management System (CMS) is a central repository that lets you manage global level coupons meaning create coupons in one place and use wherever req...
Wed, 26 Sep, 2018 at 11:24 AM
Create Offer
Creation of an offer involves coupons, issual, expiry and redemption settings. This topic guides you on how to configure a new offer. To create a new offer...
Mon, 14 Feb, 2022 at 10:43 AM
View/Modify Offer
TOPICS ON THIS PAGE View offer details Edit offer details View offer details You can view offer details whenever required on the Incentives page. You ...
Thu, 27 Jan, 2022 at 12:18 PM
Using Offers in Campaigns/Loyalty
You can use the offers created in Offer Management in other services such as Campaigns, Loyalty or any third party service. This article explains how to con...
Tue, 11 Sep, 2018 at 5:45 PM
Other Settings - Sync to InStore, Length of Automatic Coupons, Resend SMS Template
The Settings option lets you configure default SMS template for  Length of auto-generated coupons Coupon re-issual SMS template Auto-sync coupons to InS...
Mon, 20 May, 2019 at 11:50 AM
Offer Management FAQs
Can we have more than one series per offer? Currently, our system supports only one series per offer. However, we have taken this as a feature request. Do...
Mon, 20 May, 2019 at 11:52 AM
Send Offer Expiry Reminders
You can schedule a reminder email on offer expirations to Capillary or Org POCs. The emails are sent at 10 am on the day you choose.  To send an offer expi...
Fri, 8 Oct, 2021 at 10:51 AM