When creating the default loyalty program an org, an admin user creates tiers and sets tier upgrade strategy based on lifetime purchases and points alloc...

Tier downgrade is lowering customers' loyalty tiers who are not active or partially active in visits and purchases. This could be on transaction amoun...

Points Allocation lets you create various allocation strategies and use the desired one when configuring rule-sets. You can allocate points on the transac...

Points Redemption lets you configure points conversion ratio, eligibility criteria, and limit for points redemption. The eligibility criteria could be base...

Points Expiry lets you configure validity for the points issued either through loyalty module or campaign module. Points expiry helps in bringing customer...

When a customer returns a transaction or transaction line item, you can revert the points redeemed for the transaction/line item using Points Return configu...

A payment mode combination will have a mode of payment, an attribute, and the corresponding attribute value. Example Card, Bank Name: ICICI, Card tier: G...

Trackers let you track a specific value for a certain period. It could be bill amount, gross bill amount, line-item count, line-item quantity, line ite...

You can create a new offer or claim an offer that is created through Offers Management. An offer that is created or claimed in a loyalty program is associat...

Partner programs are loyalty programs of the Org that are created outside Capillary. Loyalty+ supports syncing tiers of partner programs and adding customer...