Create & Configure Strategies
When creating the default loyalty program an org, an admin user creates tiers and sets tier upgrade strategy based on lifetime purchases and points alloc...
Tue, 8 Sep, 2020 at 6:10 PM
Tier downgrade is lowering customers' loyalty tiers who are not active or partially active in visits and purchases. This could be on transaction amoun...
Tue, 8 Sep, 2020 at 6:08 PM
Points Allocation lets you create various allocation strategies and use the desired one when configuring rule-sets. You can allocate points on the transac...
Thu, 4 Mar, 2021 at 12:17 PM
Points Redemption lets you configure points conversion ratio, eligibility criteria, and limit for points redemption. The eligibility criteria could be base...
Fri, 26 Feb, 2021 at 2:43 PM
Points Expiry lets you configure validity for the points issued either through loyalty module or campaign module. Points expiry helps in bringing customer...
Tue, 7 Sep, 2021 at 2:23 PM
When a customer returns a transaction or transaction line item, you can revert the points redeemed for the transaction/line item using Points Return configu...
Thu, 9 Apr, 2020 at 4:15 PM
A payment mode combination will have a mode of payment, an attribute, and the corresponding attribute value. Example Card, Bank Name: ICICI, Card tier: G...
Wed, 25 Nov, 2020 at 11:59 AM
Trackers let you track a specific value for a certain period. It could be bill amount, gross bill amount, line-item count, line-item quantity, line ite...
Sun, 6 Sep, 2020 at 7:54 PM
You can create a new offer or claim an offer that is created through Offers Management. An offer that is created or claimed in a loyalty program is associat...
Tue, 27 Aug, 2019 at 12:31 PM
Partner programs are loyalty programs of the Org that are created outside Capillary. Loyalty+ supports syncing tiers of partner programs and adding customer...
Mon, 18 Jan, 2021 at 7:10 PM