Before importing data, keep the CSV files ready for each profile that you want to import. Each file should contain entries of the corresponding profile. There are mandatory and optional fields for each profile. Fields that are marked by * are mandatory.


  • A customer identifier can be a mobile number, email ID, or external ID.
  • In addition to the profile fields, you can also have custom fields for your organization.
  • The organization could have additional mandatory fields excluding the ones mentioned herein. For example, mandatory custom fields.
  • For direct import, the number of entries in a CSV file should not exceed 7L entries and for import through FTP, the number of entries should be between 7L-10L.
  • The maximum size allowed for an FTP import is 200MB.


The following table provides the reference links for each entity type available in import type (profiles)

ENTITY
SUPPORTED PROFILES
REFERENCE LINKS
Customer
Identifier Cleanup
Loyalty Customers
User Subscription
Documentation
InventoryInventory
Inventory Updates for Line-items
Brands
Category
Documentation
Loyalty RewardsCoupon Redemption
Lifetime Purchases Recalculation
Documentation
Org EntitiesAdmin Users
Attribution Lookup Import
Concepts
Zones
Stores
Store Server
Store TILLs
Documentation
Points & TiersBill Points promotion (Accrual)
Redeem Points
Slab
Documentation
Points DeductionsBill Promotion Expiry
Customer Promotion Expiry
Transactions Bills Deduction
Documentation
TransactionsLoyalty Transactions
Transactions (Not-Interested)
Extended Fields Import
Transaction Dump
Loyalty Transaction Line Items
Update Outlier Status (Loyalty Transactions)
Update Outlier Status (Not-Interested Transactions)
Not-Interested Transaction Line items
Transaction (Returns)
Documentation
Trackers & Promotional RewardsTrackers
Promotional Rewards
Documentation