It might take around 12 - 24 hours to update the Message Delivery Status on the Campaign Listings page. The tooltip shows the approximate time it would take to show the delivery status.

To check the status, do the following.

  1. On Capillary InTouch, navigate to Engage+
  2. Select a campaign.
  3. Navigate to the Delivery Rate.

You can raise a ticket if the time taken to update the report is more than 12 to 24 hours.