You can add a ceiling to points issued per customer for each set. You can add capping at the set level and it applies to its subsets. 

After adding and deleting the capping value, click Save.

  The following are the different capping configurations supported.

  1. Total Points capping
  2. Source value capping
  3. Sum of tender amounts
  4. Tracker source value

Total Points capping

Limit the maximum amount of points allocated to a customer across all actions inside a set and all its subsets. 

Applicable for all sets of the TransactionAdd customer activity.

To limit total points per customer for a condition in the TransactionAdd customer activity, do the following.

  1. On Workflow, select TransactionAdd customer activity. Click +Add capping.
  2. In Add capping page, click Total points.
  3. In Total points, set the limit per customer.
  4. Click Save.

Source value capping

Set a limit on the value based on which points are calculated and awarded to customers. For example, if there is x% discount on bill amount and source value is set as 5000, the customer receives x% on bill amount or x% on 5000 as points (whichever is lower). 

This is applicable for Set1 and its subsets of the TransactionAdd customer activity.

To limit points per customer for a condition in the TransactionAdd customer activity.

  1. On Workflow, select TransactionAdd customer activity. Click +Add capping.
  2. In Add capping page, click Source value.
  3. In Source value, set the limit per customer.
  4. Click Save.

Sum of tender amounts

This option lets you limit points based on eligible payment methods. For example, issue points for the payments through ABC credit card up to 10000 of the cumulative transaction amount (from the configured time).

This is applicable for Set1 and its sub-sets of the TransactionAdd customer activity.

To limit points per customer on tracker values TransactionAdd customer activity.

  1. On Workflow, select TransactionAdd customer activity. Click +Add capping.
  2. In Add capping page, click Sum of tender amount.
  3. In Sum of tender amount, enable/disable the toggle button to include/exclude the tender mode. Choose the tender mode from the drop-down options.
  4. Click Save.

Tracker source value

This option is available for TrackerSet to limit issuing points on tracker value. For example, you can have a tracker condition to capture the quantity of petrol and limit points to issue per customer for up to 1000 liters of petrol. You can define multiple tracker conditions for a set.

This is applicable only for the sub-sets of TrackerSet (TransactionAdd customer activity).

To limit points per customer on tracker values:

  1. On Workflow, select TransactionAdd customer activity.
  2. Select sub-set of TrackerSet,  click +Add capping.
  3. In the Add capping page, click Tracker source.
  4. Choose the Tracker for which you want to set the limit. After selecting the tracker a text box appears.
  5. Enter the capping value in the text box.
  6. Click Save.