Release Date: August 2021

Enhancements

Offer Expiry Reminders

With this release, a notification is sent to a brand's or Capillary's POC before an offer expires. You can now change coupon expiry, issual, redemption settings based on the performance/ usage of coupons. For more details, click here.

Message Delivery Status

Problem Statement

When an org sends out a campaign message, the org used to receive a delivery report on whether the message was successfully sent or not after 12-24 hours. But customers needed an immediate response. This delay issue contributed to 30%-40% of the gateway issues.

Solution

You can now see the time taken to update the delivery report on the Campaign's Message listing page. In case the delivery rate is not updated even after 12-24 hours, you can raise a ticket. For more details, click here.