To add scope, do the following.
- Click +Add Scope to apply filters based on date range, event type, cluster, zone, and store. For example, if you select a store using the store scope, all the rules you create on that page will apply only to that particular store.


- Click the scope that you want to apply. You will see options to configure the selected scope. Refer to the following table to understand each scope. You can apply multiple scopes for an event and click Save.
To know the descriptions of each field, see the following table.
To add scope, do the following.
- Click +Add Scope to apply filters based on date range, event type, cluster, zone, and store. For example, if you select a store using the store scope, all the rules you create on that page will apply only to that particular store.
- Click the scope that you want to apply. You will see options to configure the selected scope. Refer to the following table to understand each scope. You can apply multiple scopes for an event and click Save.

OPTION | DESCRIPTION |
Date Range | Restricts the event to a specific duration. Set the duration in the Start Date and End Date boxes. For example, if the Date Range is set from 01-01-2021 00:00:00 to 01-01-2022 23:59:59, then the rule event will run only during that period. |
Stores | Restricts the event to the selected stores.
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Zones | Restricts the event to the selected zones.
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Cluster | Restricts the event to the selected cluster. You can include or exclude a particular concept from the event.
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Concepts | Restricts the event to the selected concepts. You can include or exclude a specific concept from the event.
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Loyalty Type | Allows targeting loyalty or non-loyalty customers. If no option is selected, then both loyalty and non-loyalty customers are targeted for the event.![]() |
Event Source | Lets you evaluate conditions for events triggered from a specific source(s)/account(s) - InStore, WeChat, and Web Engage (mobile push). If no sources/accounts are selected, then the current rules will apply to all accounts. Supported methods for rules: currentCustomer.isLoyal, currentCustomer.hasInstoreProfile, currentCustomer.hasWeChatProfile ![]() |