Applicable to all promotion types.

You can define the cart evaluation condition for customers to qualify for the promotion and the actual benefit the customers could get with the promotion. 

The following are the topics covered in this article.

TABLE OF CONTENTS

1. Define promotion availing condition and promotion benefit

  1. In new promotion configuration, navigate to the Availing conditions and benefits section.
  2. Click Add Conditions/benefits to first define the qualifying cart condition.
    1. The condition can be based on the entire cart items, cart amount, or items of specific product brands, categories, or attributes.

To add conditions/benefits, do the following.

  1. In Define qualifying conditions, set the cart evaluation condition.
  2. In Select cart property, select any of the following options to base the earning condition on.

    OptionDescription
    Cart amountTo define the qualifying condition on the entire cart amount.
    For example, avail the promotion only for customers whose cart value is >= $100.
    Count of items in the cartTo define the qualifying condition on the count of items added to the cart.
    For example, avail the promotion only for customers whose cart count > 5.
    Sum of line item amount for selected productTo define the qualifying condition on the price of lineitems of specific products, categories, brands, or attributes in the cart.
    Use Select product to add your preferred products, attributes, or categories.
    For example, avail the promotion only if the sum of the price of cart items of only shirts (product category) exceeds $200.
    Sum of line item quantity for selected productTo define the qualifying condition on the count of lineitems of specific products, categories, or attributes in the cart.
    Use Select product to add your preferred products, attributes, brands, or categories.
    For example, avail the promotion only if the count of specific cart items (shirts - product category) exceeds 3.
    Cart includes one or more selected productsTo avail promotion only if the cart contains products, categories, or attributes.
    Use Select product to add your preferred products, attributes, brands, or categories.
    For example, avail the promotion only if the cart contains the product with SKU123. 
    Supported operators:  equal to(=), greater than(>) or greater than equal to(>=)
  3. In Select benefit, click Define benefits to set the benefit the customer gets after fulfilling the configured condition.
  4. In Discount applied on, select your preferred option.
    1. Select Complete cart to apply the promotion discount on the entire cart.
    2. Select Select products in cart to make the promotion discount applicable to specific products in the cart. You can either upload SKUs manually using List of SKU codes, or Include or Exclude products of a specific brand(s), category(es), or attribute(s).
  5. In Benefit type, select your preferred discount type.
    1. Fixed amount: To provide a flat amount discount. For example, get $10 off on the purchase of an electronic gadget.
    2. Percentage based: To provide a percentage discount on the transaction amount. For example, get 20% off on t-shirts (product category).
    3. Free product: To run buy one get one offer. You also need to specify the Applicable quantity. This is applicable only for Discount applied on  Select products in Cart.
    4. Fixed target amount: To provide a fixed price for items (bundle). For example, get 3 cokes for 50, or get a (chips packet + Coke) for 40. This is applicable only for Discount applied on Select products in Cart.
  6. Click Done.
  7. Click Continue.

2. Limit scope of the promotion by store entity and day

To drive sales at particular stores/days, you can use the scope filter.

1. Add Scope

2. Add restrictions

1. Add store/date level scope

To add scope and restrictions, do the following.

  1. In Define Scope ..., click Add scope/restrictions.
    1. Store entity scope: To limit the promotion to specific stores, in Limit to specific store entities, click Customize and select whether to limit by store, concept or zone.
    2. Day scope: To limit the promotion to specific dates or day, in Limit to specific day/time scope, click Customize.
      1. In Days/month scope, select your preferred scope.
        OptionDescription
        DaysSelect to limit the promotion for selected days of a month.
        You will see the month dates (1-31).
        1. In Dates of the month select the dates on when customers can avail the promotion.
        2. You will see the Start time and Duration in hours options. Select the time period for which customers can avail the promotion.
        For example, on the 1st of every month, at 4:00 PM for two hours.
        WeeksSelect to limit the promotion for selected weeks (Monday - Sunday).
        1. In Days of the week select all weekdays or a specific weekday on which customers can avail the promotion.
        2. You will see the Start time and Duration in hours options. Select the time period for which customers can avail the promotion.

        For example, on Thursday, Saturday and Sunday for three hours.

        Does not repeatThe promotion is valid only once.
      2. In Days of the week, select the days on which the promotion is valid.
        This field is visible only when Week is selected in Days/month scope.
      3. In Dates of the month, select the dates on which the promotion is valid.
        This field is visible only when Days is selected in Days/month scope.
      4. In Start time, set the time on which the promotion starts.
      5. In Duration in hours, enter the validity duration of the promotion. 
      6. Click Done.
      7. Click Continue.

2. Add cart level restrictions

In Add restrictions, configure the following options.

OptionDescription

Number of times the promotion could be redeemed in a single cart

Enter the number of times a promotion can be redeemed in a single cart.

Enable limit on the discount due to the promotion in a single cart

Enable this option to limit the discount amount in a single cart and enter the respective value in the field provided. 
Enable limit on the number of times a customer could avail the promotionEnable this option to limit the number of times a customer can avail the promotion and enter the respective value in the field provided.

Enable limit on the number of transactions a customer could avail the promotion

Enable this option to limit the number of transactions a promotion is applicable for and enter the respective value in the field provided. 

Enable limit on total discount a customer could avail across redemptions

Enable this option to limit the total discount amount a customer can avail throughout the promotion this enter the respective value in the field provided

Enable limit on the number of times customers could avail the promotion

Enable this option to limit the number of times a customer can avail the promotion and enter the respective value in the field provided.

Enable limit on the number of transactions in which customers could avail the promotion

Enable this option to limit the number of transactions on which the promotion is applicable. For example, by a customer to avail the promotion and enter the respective value in the field provided.

Enable limit on total discount customers could avail across redemptions

Enable this option to limit the total discount a customer can receive through promotion and enter the respective value in the field provided. 
Refresh the limit after a specified periodTo choose when the limit is reset.
  1. Never: The limit does not get reset.
  2. Days: Select the number of days after which the limit is reset.
  3. Weeks: Select the number of days after which the limit is reset.

Note: This option appears after you enable various limitations. 


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