Viber is an app-based instant messaging platform. You can create a new message or use existing templates and customize the message content as required.
You can create a channel content for a campaign while creating a message. To navigate to the Content section, see create a campaign.
To navigate to the Viber message creation page, follow these steps.
- In the Content section, click Add creative.
- Navigate to the Viber tab.
- Create a new Viber message or select from the existing template(creatives).
a. To create a new Viber message, follow these steps.
- Click Create new.
- Enter the message name.
- In Text Message, enter the message content (up to 1000 characters) - text. You can also add labels to the text message such as coupon code, customer's full name, store name, store address, and more.
- In Image, upload the image from the local device or gallery if required.
The image you upload needs to have the following properties.- Image dimension: 300 x 400 pixels.
- Image size should not exceed 10 MB.
- To include links in the message (if required), do this.
- In Button text, enter the label name (up to 20 characters) for the button.
- In Button URL enter the URL to open when the recipient clicks on the button. Only secured URL is supported ( https://...).
- Click Done.
b. To create a Viber message using an existing template, follow these steps.
- Select your preferred template from the list. You can also use the template name in the search option to fetch a specific template.
- Modify Text Message, Image, and Button(text and URL) if required.
- Click Done.