You can create custom labels for each call task status. These labels will show up as statuses in Call Task campaigns.

To create a custom label for a call task status, follow these steps.

  1. On the Engage+ home page, click, and navigate to the Call task page.
  2. In Status, choose the status for which you want to create a custom label.
  3. In Custom label, enter your preferred name for the chosen status.
  4. Click Add to save the status mapping.