You can set notifications of daily campaign summary report, weekly SMS and email credit report, and campaign execution update.
Report Notifications
To notify users on campaign level report, do the following.
- On the Engage+ home page, click
, and navigate to the Reports page.
OPTION | DESCRIPTION |
Daily campaign summary report | Enter the email IDs of users (comma separated values) that you want to send daily notifications on the Campaign Summary Report. |
SMS / Email credit report | Enter the email IDs of users (comma separated values) that you want to send the available SMS and email credits on a weekly basis. |
Email notification on message execution status | Enter the email IDs of users (comma separated values) that you want to notify whenever a campaign message is executed with the execution status.. |
Approval, failure or low credit alerts
To alert users on message approval requests, and when there is a low message delivery rate, message execution failure, do the following.
- On the Engage+ home page, click
, and navigate to the Alerts page.
OPTION | DESCRIPTION |
Message execution failure alert | Enter email IDs (comma separated values) to notify whenever a message execution fails. |
Low message delivery alert | Enter email IDs (comma separated values) to notify when message delivery rate of a campaign is less than 60%. |
Message approval request | Enter email IDs (comma separated values) to notify when a new campaign message is sent for approval. |