You can set notifications of daily campaign summary report, weekly SMS and email credit report, and campaign execution update.

Report Notifications

To notify users on campaign level report, do the following.

  • On the Engage+ home page, click, and navigate to the Reports page.
OPTIONDESCRIPTION
Daily campaign summary report
Enter the email IDs of users (comma separated values) that you want to send daily notifications on the Campaign Summary Report.
SMS / Email credit report
Enter the email IDs of users (comma separated values) that you want to send the available SMS and email credits on a weekly basis.
Email notification on message execution status
Enter the email IDs of users (comma separated values) that you want to notify whenever a campaign message is executed with the execution status..


Approval, failure or low credit alerts

To alert users on message approval requests, and when there is a low message delivery rate, message execution failure, do the following.

  • On the Engage+ home page, click, and navigate to the Alerts page.
OPTIONDESCRIPTION
Message execution failure alert
Enter email IDs (comma separated values) to notify whenever a message execution fails.
Low message delivery alert
Enter email IDs (comma separated values) to notify when message delivery rate of a campaign is less than 60%.
Message approval request
Enter email IDs (comma separated values) to notify when a new campaign message is sent for approval.