A template is a user-defined content that can be created once and reuse whenever required for that channel. Line channel supports templates for Card message and Rich message.
Card message template
A Card message is a combination of text, image, and action (Call to action or CTA). You can add up to 10 images in a single message. Each message can have a redirection URL or text reply action (in a carousel format).
Prerequisites
Before starting with creating a Card message, you need to have the image(s) available in your local system with the following properties.
Image dimension: 1024 x 1024 pixels
Image size should not exceed 1 MB per file
Image format: JPEG or PNG
To create a template for Card message, follow these steps.
On Engage+ home page, Click Creatives.
Navigate to the Line tab and click Create New.
Navigate to the message type for which you want to create a template.
Text message template
- In Template name, enter a name for the template.
- In Text message, add your message. To include dynamic tags inline the message, click + Add labels and click on the tags that you want to include in the message.
You can see the message preview in the mobile widget. - When completed, click Done to save the template.
Image template
- In Template name, enter a name for the template.
- Click Your computer to upload an image from your local system. Alternatively, you can also drag-and-drop the image from your local system to the image area. Make sure the image dimension is 300px x 400px and less than10 MB.
Note: To change a selected image, click Reupload. - When completed, click Done to save the template.
Rich message template
A Rich message is an image with multiple clickable areas that you can use to redirect recipients to different pages.
There are two types of layouts for a Rich Message.
Square: An image of size 1040 × 1040 with multiple clickable grid areas.
Custom: An image of size ranging from 1040 × (520 to 2080) with a single clickable area.
To create a rich message template, follow these steps.
- In Template name, enter a name for the template.
- Click Select Template and select your preferred layout for the message.
- Square You can have an image of standard size 1040 × 1040 with multiple clickable grid areas.
- Custom: You can have an image with a size ranging from 1040 × (520 to 2080) with a single clickable area. - Enter a Title for the message. The title should not exceed 100 characters.
- Click Your computer to upload an image from your local system. Alternatively, you can also drag-and-drop the image from your local system to the image area. Make sure the image dimension is 1040px x 1040px and less than 10 MB.
Note: To change a selected image, click Reupload. - In the Enter URL Link box, type the URL of the page that must be redirected when the user clicks the image.
When you select a template that has multiple partitions, then you will see URL options for each partition. For example, if there are three partitions in a template, you will see three separate fields for URL.
You can see the message preview on the right pane. - Click Done to save the changes.
Card message template
- In Template name, enter a name for the template.
Enter a Title for the message. The title should not exceed 100 characters.
Upload an image in the Upload Image area using any of the following processes.
- Click Your computer to upload from your local system. [or]
- Click Gallery to upload an image from the library.
Note: To change a selected image, click Reupload.- In Action, enter your preferred label name for the CTA option. Action name should not exceed 12 characters.
Select your preferred Action Type.
- Text: To send an automated message to the brand's Line account from the recipients' account.
- URL: To redirect recipients to a specific URL.- To add more cards to the message, click + Add card and configure each card as explained in steps 1-4. You can add up to 10 images in a single message.
- Click Done to save the message.
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