Release Date: October 8, 2020.
StoreMax now supports hosting multiple mini apps for the following applications of an org.
All Call Task campaigns that are configured in Engage+. The following store CFs need to be updated.
Customer Care Number (the store's Whatsapp number)
Recommendations - API URL (if the brand needs to showcase customer-specific recommendations )
No of Recom Prod to display (supports up to 5 recommendations/customer)
Category image (any brand promotional image hosted on our CRM/ACP environment)
E-Store: Shows the digital catalogue of the brand and allows placing orders for customers.
To ensure the e-catalogue of the brand is accessible on StoreMax, an ecom instance has to be created in the ACP environment with the following details in the CRM Store custom fields.
Navigation reference code (has to be updated under the SS configuration page, as below in the image)
Product Images CDN Link
Product get API URL
Suggested Product IDs
Collection links (Optional)
Location id (To view the location wise stock)
- Reports: This app provides a high-level view of the task summary. It can show daily or weekly report.
Other mini-apps like VisitorMetrix and Lead Management are still under development and can expect at the end of the OND quarter.
You can enable apps on StoreMax on Intouch > Profile > Organization Setup > Smart Store Configurations.
Key features of StoreMax
Available as a web application and can be accessed from a mobile or a desktop of the store.
The staff can use Till credentials to log in in the app.
The home screen shows the details of a few essential KPIs of each mini-app for the previous calendar day.
The UI also showcases the list of mini-apps that are enabled and upcoming.
Displays a daily message for the staff in the form of Notice board.
The staff can have quick access to some of the features related to the apps. The following are supported currently.
Searching a product
Creating an order
The staff can take a quick look at the videos available on the help section (if there is any difficulty in sharing a task or products with the customers).
UnSubscribe: If the customer wishes to unsubscribe from the channel, the staff can simply click on the respective customer task and unsubscribe.
Link to access web app:.