Capillary Engage+ is a marketing automation solution that helps in creating significant and personalized multi-channel marketing campaigns. You can create a campaign for different marketing objectives, such as Sales promotion, New Store opening, Brand anniversary, Birthday, and many others. 

Orgs with multiple org units or brands can create a separate campaign for each org un. However, it is currently supported only for Outbound campaigns.

Reach to your customers by running campaigns using emails, SMS, social media, and in-store outlets via bulk or trigger messages. Capillary's campaign manager is also powered with customer analytic which helps in creating significant and personalized email/SMS campaigns and generate campaign reports.

  1. Campaign overall performance dashboard: Shows the overall performance of campaigns for the last 7 days, 1 month, 3 months, and 6 months
  2. Search campaign by its name.
  3. The org or org unit associated with a campaign.


Role-based Access to Engage+

We can provide access to org users based on their access for each of the following actions or component.

  1. Create campaigns

  2. Create campaign messages

  3. Approve messages of a specific Incentive type - points, coupons, or both

  4. Create an audience list using filters

  5. Upload audience list (CSV upload)

  6. Create coupons (offers)

  7. View campaign reports

By default, a user is provided with all the permissions. To revoke access, log a Jira ticket.