To know more about offer advanced settings, refer to the followings. 

Navigate to Dashboard > Incentive > Create offer > Modify advanced settings.


Modify advanced settings

  • Issual & Reminder Settings

    • Restrict based on past issuals: Enable this option to restrict customers to receive the selected coupons. Search or browse coupons and select. The selected coupons will not be sent to the customers who have received these coupons in the past 6 months.

    • Max issuals per customer: Set the maximum number of coupons to be issued to each customer. You can also select the minimum gap (number of days) between two consecutive coupon issue.

    • Limit total issual from the offer: Enable this option to restrict the maximum coupon to be issued in an offer.

    • SMS content for resending the coupon: Enable this option to allow resending the coupons if a customer missed them. Example: If a customer missed a coupon and request an executive to resend it. The executive can resend the coupon if this option is enabled.

    • Send expiry reminders: Enable this option to send a coupon expiry reminder to customers through SMS/Email. You can create multiple reminders with different timing, message channel, and content for each reminder.

  • Redemption Settings

    • Allow anyone to redeem it: Enable this option to allow redemption of a coupon by a non-recipient.

    • Redemption can start: Set the redemption start time. The coupon can be redeemed can be set in three ways.

      • right after issual: The coupon redemption can start just after receiving.

      • days after issual:  Enter number of days. The coupon redemption can start after the specified number of days.

      • from a specific date: Set a specific date. The coupon redemption can start from that day.

    • Redemption limit

    • Allow a coupon to be redeemed more than once: Enable this option to allow a customer to redeem the coupon more than once. After enabling this option, Limit the maximum times a customer can redeem a coupon option that appears in a disable mode.

    • Limit the maximum times a customer can redeem a coupon: Enable this option to set the maximum number of times the coupon can be redeemed by a customer. You will see the Limit to option.

    • In Limit to, set the maximum number of times the coupon can be redeemed by a customer.

    • Stores allowing redemption: By default, an offer can be redeemed at any store. You can also set an offer to be redeemed at only particular stores. Using this option you can select the stores or upload a list of stores.

    • Bill Amount that can redeem the coupon: You can restrict the minimum and maximum bill amount criteria for offer eligibility. The coupon can be redeemed only if your bill amount is under the limitation.

    • Days & time when the coupon can be redeemed: You can choose to set the coupon to be redeemed on a particular day, date, and time slot.

    • Require gap between redemption of a customer: Enable this option to set a minimum gap (number of days) between two consecutive redemptions. This option is not applicable if the coupon is restricted to redeemed only once.

    • Limit total redemption in the offer: Enable this option to limit the maximum number of coupon redemption in an offer. You can set the maximum allowed coupon redemption number.