To create a new Audience Group, refer to the followings.
On Dashboard, click Audience tab.
- Create New.
- Enter an Audience Group name.
- Click Upload a file, and then click Next.
- Select an appropriate tag for each column, and then click Confirm and Upload.
- Preview the reachability of the audience in the group, and then click Done.
- While uploading a CSV, an identifier tag is compulsory to include. Mobile, email, external id, and user id. The tags should be present in continuation. You can add a maximum of 5 custom tags.
- After clicking Confirm and upload, if the upload is taking a longer time, you may close it. The upload process will still continue in the background.