|Release Date: July 19, 2019.|
Advanced Analysis using KPI based Filters
- New Registrations KPI at OU level.
- Now you can perform advanced analysis by applying KPI filters not only on report view but also for Scheduled Report and Downloaded Report.
- Calculate hit rates of an Org unit (OU), store, or brand promotion campaigns.
- Calculate product hit rates for Product Promotion Campaigns.
The following is an example of Cross OU Campaign Hit-Rate.
Extended fields support on transaction-based filters
- Support for extended fields in all transaction-based filters using +/- Fields on the filter UI.
Integration if support documentation on the product UI search
- To increase adoption of support documentation, we have made support articles available as a search result on the EI's Search box.
Access to Support Documentation, Release Notes, and FAQs
- End-users can access Support Documentation, Release Notes, and FAQs directly from the UI.
- Integration of Customer Success Hub for the end-users to directly navigate to the Service Desk Portal from Essential Insights to raise requests or interact with the service team.