Lets you build audience group with customers whose loyalty slabs were upgraded or downgraded in a specified period. 

Filter options available

These are mandatory filters that you need to apply for a filter. The following are the basic filter options available for Slab Migration

Tier Change (From & To)

Select the slab migration from x slab to y slab. You can either get customers based on tier upgrade or downgrade based on the slabs you in from and to fields. You can also select multiple slabs at a time.

For example,  you can get customers whose loyalty slabs were upgraded from Silver, Gold to Diamond. Similarly, you can get customers in Silver tier upgraded to Gold, Platinum.

Date

Date filter lets you filter data for a specific period of your interest. There are two types of date filters:

  • Relative days: You can fetch customers that migrated slabs in the last x days/calendar weeks/calendar months
  • Specific dates:  You can fetch customers that migrated slabs in a specific date range

Relative Days

Following are options and sub options available if the duration is chosen as Relative days.

  • In the last x:  You can choose the duration in the last x days, calendar weeks or calendar months. For example, if you set 2 in the last x calendar week,   you will get customers that migrated slabs in the previous 2 calendar weeks excluding the current week. A calendar week is from Monday - Sunday, and a calendar month is from 1-30/31 and 27/28 for Feb. So, 1 is to consider the previous calendar week or month, 2 is to consider previous 2 calendar weeks or months

Note: The current calendar week, calendar month or day will not be included when you choose the the last x calendar week, calendar month or day respectively . For example, if you are on the 2nd of a month, and set 1 in the last x calendar month, you will get customers based on the specified condition for the previous month. Current month details will not be included. Same thing will apply for last x day,and last x calendar week

  • In the next x: Lets you build audience group with customers that will migrate slabs in the next x days, calendar weeks or calendar months. For example, if you set 1 in the next x calendar week,  you will get customers who will migrate slabs in the upcoming calendar week (a week is from Monday - Sunday). Similarly, if you say the next 3 calendar months, then you will get customers registering in the next 3 calendar months excluding the current month. So 1 is for the next day/week/month, 2 is for next 2 days/calendar weeks/calendar months and so on

Note: Current calendar week,  calendar month or day will not be included when you choose next calendar week, calendar month or day respectively. For example, if you are on Wednesday and set 1 in the next x calendar weeks, you will get customers based on the specified condition for the upcoming week (Monday until Sunday). Current week details will not be included. Same thing will apply for next x day,and next x calendar month

  • In the current x: Fetches customers that migrated slabs on the current day, calendar week or calendar month
  • Between days:  Fetches customers that migrated slabs in the last/next x days until the next/last y days (For example, last 30 days until the next 15 days). Current day will not be included in the calculation of the number of days
  • Exactly x days ago: Fetches customers that migrated slabs x days ago (current day will not be included). For example, I can get the customers that migrated slabs 10 days ago excluding the current day
  • Exactly after x days: Fetches customers that will migrate slabs after x days (excluding the current day). For example, I can get the customers who will be migrating slabs (as specified) on the 10th day excluding the current day. 1 is for tomorrow, 2 for the day after tomorrow and so on

Specific Dates

Following are options and sub options available for Specific Dates.

  • Before: Filters customers that migrated slabs before a specific date (including the specified date)
  • After: Filters customers that migrated slabs after a specific date (including the specified date)
  • Between: Filters customers that migrated slabs during a specific date range (including the specified dates)