Tickets can be uploaded either using CSV or by adding customer attributes. To Upload ticket using either of the options, go to Upload Ticket under Feedback Management, the following page appears:
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Setting Up of Facebook Chatbot
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Creating Campaigns
- Creating New Campaigns
- Creating Outbound Campaigns
- Creating Bounceback Campaigns
- Writing Rules for Bounceback Campaigns
- Creating Timeline Campaigns
- Creating Referral Campaigns
- Creating Survey Campaigns
- Roundup Points Allocation in Campaigns
- Reminder Campaign
- Multiple Sender Id support for SMS in Outbound Campaign
- Test/Control Settings
- Campaign Replay for Outbound Campaigns
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Creating Image Gallery
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Creating Recipient List
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Creating SMS Templates
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Creating WeChat Messages
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Creating Mobile Push Notification Messages
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Creating Coupon Template
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Offer Exchange in Campaigns
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Other Reference Documents
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Feedback Management
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Google Campaigns
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Modified on: Wed, 28 Jun, 2017 at 5:57 PM
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