After configuring and scheduling an SMS or Email message, you need to authorize by approving it.
To approve a message:
1. On the Campaign Overview page, click Authorize. You will see the Authorization page.
Note: You can now see the preview of the message with custom tag values of a customer to check if the values are appearing as expected.
2. Click Approve and Send to authorize the message and send to the recipients as per scheduled
The following sections explain different options available on Preview pane.
Sample email template:
Sample Email Preview: In the preview, you can see the custom tag replaced with the respective value of the first customer in the list. You can preview the message on desktop and mobile versions by toggling between the respective buttons on the top.
Note: Click Reject to disapprove the email message (a rejected message has to be re-queued again for authorization).
- Sample SMS template: You can see custom tags used in the message
Sample SMS Preview: You can see custom tags replaced with the respective values in the preview
Click Reject to disapprove the SMS message (a rejected message has to be re-queued again for authorization).