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Insights+

An effective business intelligence tool that offers a 360-degree analysis of an organization's business data and provides various reports with statistical proficiency. Other features of Insights+ include Data Export and Customer Segmentation.

Loyalty+

Create effective loyalty program and promotion programs for an organization to upsurge customer enrollment and keep customers engaged with the stores through event-based incentivization.

Loyalty+ New UI

SmartStore+

Learn how to install and use InStore, VisitorMetrix, VisitorMetrix, and monitor Tills and its activities using Store Performance Dashboard, and Store Care.

Engage+ New UI

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Engage+ Old UI

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Customer Data Platform (CDP)

This module covers Data Import, Data Export, Behavioral Events, Data Bricks and other customer-related modules.

Audience Group Filters

Create dynamic audience group using various predefined filters and use it in Engage+ to run campaigns and Insights+ to understand their behavior.

Organization Settings

Capillary Cloud is a web-based cloud application that is used to configure all the back-end applications and manage an organization. The operations include organization setup, campaign configuration, loyalty program configuration, managing loyalty customers, managing gateways and s on.

Customer 360

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Product Value Delivery

This category contains product level reports and KPIs that are meant for internal use.

CRM Release Notes

Insights+

Insights+ Overview 6
See all 6 articles An effective business intelligence tool that offers a 360-degree analysis of an organization's business data and provides various reports with statistical proficiency. Other features of Insights+ include Data Export and Customer Segmentation.
Create, View, Manage Reports & Charts 16
See all 16 articles An effective business intelligence tool that offers a 360-degree analysis of an organization's business data and provides various reports with statistical proficiency. Other features of Insights+ include Data Export and Customer Segmentation.
Customer Segmentation 4
See all 4 articles An effective business intelligence tool that offers a 360-degree analysis of an organization's business data and provides various reports with statistical proficiency. Other features of Insights+ include Data Export and Customer Segmentation.
Fact & Dimension Tables in EI 13
See all 13 articles An effective business intelligence tool that offers a 360-degree analysis of an organization's business data and provides various reports with statistical proficiency. Other features of Insights+ include Data Export and Customer Segmentation.
Standard Templates 17
See all 17 articles An effective business intelligence tool that offers a 360-degree analysis of an organization's business data and provides various reports with statistical proficiency. Other features of Insights+ include Data Export and Customer Segmentation.