To talk about exciting new releases, announcements, and any product changes that should know about.
Track product ideation/requirement gathering - Capillary stakeholders.
Provide a unified platform for users to easily post questions, and access product updates whenever required and reduce noise on different channels such as Dr. Product and Flock.
Keep users updated on the latest releases and product announcements.
Increase product adoption and customer engagement.
Currently, the forum categories and posts are available for everyone to view. However, posting new topics and replying to someone's post is only for internal users.
This is not the place to log bugs and issues in the product.
Targeted for internal stakeholders such as PMs, Pre-sales, Marketing, Solution Architects, and CSMs.
PMs to act as Moderators and involve in actively addressing forum questions. This can be slowly enabled for other Product Team members and later on for all internal team members mentioned above.